Customer Service Representative - Work from Home - Personal Computer Required
Job DescriptionJob Title:
Customer Service RepresentativeCategory:
Customer Service/SupportWhy You Should Choose UsAt Teleperformance, we are proud to be the largest and most diverse team of experts in the market.
As a strategic partner to leading companies, we prioritize enhancing customer experience and finding solutions for every interaction.
We value each individual interaction as unique and strive to create a multicultural, highly skilled, and secure environment.
Benefits of Working with TP- Paid training- Competitive wages- Full benefits package (medical, dental, vision, 401k, and more)- Paid time off- Employee wellness and engagement programsYour ImpactAs a customer service representative, you play a crucial role in our team.
You will handle customer inquiries and find innovative ways to provide solutions.
Working in a collaborative and engaging environment, you will have the opportunity to interact with people from all walks of life.
No two days will be the same, and as you grow and challenge yourself, you will discover your potential to reach new heights.
Use Your Own Device!This position allows you to use your own personal device (desktop, laptop, or tablet) for work.
You can enjoy the comfort and familiarity of working from any quiet and confidential space in your home.
All you need is a device with Windows 11 or later, a minimum of 8GB RAM, and an Ethernet LAN connection for internet access.
Your Responsibilities- Connect with customers through phone/email/chat/social media to address their questions or concerns- Calmly de-escalate any issues that arise- Escalate interactions when necessary and appropriate- Respond to assistance requests and process payments if needed- Track call information for auditing and reporting purposes- Provide feedback on call issues- Upsell when requiredWhat We're Looking For- High school diploma or equivalent- 18 years of age or older- Minimum 6 months of sales experience- Typing speed of 35 WPM- Proficiency in PC operation and navigation- Ability to work independently- Excellent oral and written communication skills- Ability to adapt to a fast-paced environment and remain composed- Strong listening skillsWork from Home Requirements- Personal device (desktop, laptop, or tablet) with Windows 11 or later- Wired Ethernet LAN connection- High-speed internet with proof of internet speed- Dedicated workspaceBeing One of Our PeopleWe are committed to providing a positive work environment that promotes happiness from within.
When you work with us, you are valued, inspired to learn and grow, and encouraged to be proud of being part of our team.
We invest in creating outstanding work experiences and endless development opportunities, because we want you to be your best self, always.
Teleperformance is an Equal Opportunity EmployerPlease respond to this email with your contact information and resume if you are interested in applying for this position.
Recommended Skills Active Listening Adaptability Auditing Communication Customer Service Ethernet Estimated Salary: $20 to $28 per hour based on qualifications.
Customer Service RepresentativeCategory:
Customer Service/SupportWhy You Should Choose UsAt Teleperformance, we are proud to be the largest and most diverse team of experts in the market.
As a strategic partner to leading companies, we prioritize enhancing customer experience and finding solutions for every interaction.
We value each individual interaction as unique and strive to create a multicultural, highly skilled, and secure environment.
Benefits of Working with TP- Paid training- Competitive wages- Full benefits package (medical, dental, vision, 401k, and more)- Paid time off- Employee wellness and engagement programsYour ImpactAs a customer service representative, you play a crucial role in our team.
You will handle customer inquiries and find innovative ways to provide solutions.
Working in a collaborative and engaging environment, you will have the opportunity to interact with people from all walks of life.
No two days will be the same, and as you grow and challenge yourself, you will discover your potential to reach new heights.
Use Your Own Device!This position allows you to use your own personal device (desktop, laptop, or tablet) for work.
You can enjoy the comfort and familiarity of working from any quiet and confidential space in your home.
All you need is a device with Windows 11 or later, a minimum of 8GB RAM, and an Ethernet LAN connection for internet access.
Your Responsibilities- Connect with customers through phone/email/chat/social media to address their questions or concerns- Calmly de-escalate any issues that arise- Escalate interactions when necessary and appropriate- Respond to assistance requests and process payments if needed- Track call information for auditing and reporting purposes- Provide feedback on call issues- Upsell when requiredWhat We're Looking For- High school diploma or equivalent- 18 years of age or older- Minimum 6 months of sales experience- Typing speed of 35 WPM- Proficiency in PC operation and navigation- Ability to work independently- Excellent oral and written communication skills- Ability to adapt to a fast-paced environment and remain composed- Strong listening skillsWork from Home Requirements- Personal device (desktop, laptop, or tablet) with Windows 11 or later- Wired Ethernet LAN connection- High-speed internet with proof of internet speed- Dedicated workspaceBeing One of Our PeopleWe are committed to providing a positive work environment that promotes happiness from within.
When you work with us, you are valued, inspired to learn and grow, and encouraged to be proud of being part of our team.
We invest in creating outstanding work experiences and endless development opportunities, because we want you to be your best self, always.
Teleperformance is an Equal Opportunity EmployerPlease respond to this email with your contact information and resume if you are interested in applying for this position.
Recommended Skills Active Listening Adaptability Auditing Communication Customer Service Ethernet Estimated Salary: $20 to $28 per hour based on qualifications.
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